Apple iPhone X's Face ID technology has got problems

08 May, 2018, 01:15 | Author: Devin Moran
  • Пользователи Пользователи iPhone 7 и 7 Plus столкнулись с неожиданной проблемой и 7 Plus столкнулись с неожиданной проблемой

This solution is unusual since the rear camera has nothing to do with facial recognition.

As MacRumors reports, Apple distributed a document to Apple Authorized Service providers detailing the fault present in both iPhone 7 and iPhone 7 Plus and how to deal with it.

Last September, Apple has introduced that the iPhone X which had come with a revolutionary layout along with a new bonded Face ID authentication.

With that said, given that the iPhone X is still well under a year old, getting a repair/replacement for a malfunctioning Face ID shouldn't be a problem for customers. for now. If that fails to address the issue, both Apple's in-house staff and authorized third-party fix technicians are advices to replace the rear-facing camera module. There is apparently a connection between the two iPhone X components, as there have been various reports that when the rear camera is broken, Face ID also stops functioning. Again, it's a complex system, and it's evidently one that can be repaired relatively easily, or not at all. Key sources also indicate that the iPhone X has become the world's most popular handset in the first quarter of 2018.


Apple has acknowledged that some iPhone 7 and iPhone 7 Plus devices running the latest iOS 11.3 software may have microphone issues. Further, if it fails in this test, the employee has to eventually replace the whole unit with a new device for the consumer. The lenses differ on what they do.

What does the rear camera have to do with Face ID? The wide angle did those who worked and is joined to the front-facing camera.

In the service document, Apple recommends that repairers proceed first by asking customers to turn off any Bluetooth devices that connect to the device. The outlet will have to run diagnostics, identify the issue, and then perform a fix. There are have been some complaints about microphone issues on iOS 11.3 on certain social media websites like Reddit, Twitter, and the Apple Support Communities in recent months. The Reddit user has mentioned specific issues with the rear camera with movements like pano, slow-mo and time lapse.

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