Apple admits new watch has connectivity issues

21 September, 2017, 00:49 | Author: Jeannette Greene

At $400, the cellular version of the Apple Watch 3 is pricey - $70 more than the non-cellular version.

The third-generation Apple Watch arrives in stores on Friday. When out in the wild, the Apple Watch 3 preferred to seek out random Wi-Fi signals rather than the cellular signal that you have to pay an additional fee for. What's not entirely clear, of course, is whether or not all of Apple's earliest Watch S3 shipments will be plagued by this issue, however it's certainly a good thing to know the company is already working to fix it, right?

Later on, The Wall Street Journal reported similar issues. My review Watch was paired with an iPhone 8 and was on an AT&T wireless plan.

The Apple Watch 3 was feted by Apple at its annual iPhone unveiling last week as able to make calls as well as send and receive data without a smartphone.

Reviews of the new watch were posted on Wednesday morning, and most were users were disappointed with the product.


"Apple rates the phone-call-on-LTE battery life at one hour, which matches my testing", he noted.

This review also picked up on the LTE issues. The Verge's Lauren Goode and The Wall Street Journal's Joanna Stern shared the same experience - LTE connectivity was an exercise in frustration and failed to consistently work. This is an issue that Apple has acknowledged. "We have discovered that when Apple Watch Series 3 joins unauthenticated Wi-Fi networks without connectivity, it may at times prevent the watch from using cellular", an Apple spokesperson said in an emailed statement.

"We are investigating a fix for a future software release", the email said.

With no hint of when the fix will be issued, this is something that's surely going to be a concern for anyone who has placed an order and is now waiting for their new Apple Watch to arrive.

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