OnePlus is looking into potential OnePlus 5 '911 reboot' issue

19 July, 2017, 00:54 | Author: Devin Moran
  • OnePlus 5

There is a dedicated Reddit thread, where OnePlus 5 users are flocking to report the issue on their devices.

When you dial 911, the device is created to report your location to the operator so that they can dispatch the emergency services to your exact location.

Several OnePlus 5 users have reported an unusual bug that is preventing them from being able to reach emergency services. Users who have the issue should have a backup phone or a landline just in case. OnePlus has also responded to the TheNextWeb, and gave this statement - We have contacted the customer and are now looking into the issue.

We would recommend that you do not try this out, as you could end up getting through to 911 when people with real emergency calls are trying to get through.


"Confirmed! I had to call 911 after a auto in front of me flipped over". Users are speculating that since some countries emergency services numbers request a Global Positioning System location at the beginning of the call, that the bug may be related to Global Positioning System initialization.

The OnePlus 5 offers a lot of features you don't usually see in a phone that costs under $500 like a dual camera, lightning fast fingerprint sensor, and a Snapdragon 835 SoC. Last month, users complained of a "jelly scrolling" issue plaguing the handset's display.

"We have contacted the customer and are now looking into the issue", a One Plus spokesperson said.

Smartphone maker OnePlus first made a name for itself in 2014 with the OnePlus One, a cheap, high-quality handset that was available by invite only.

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